FAQs

We sell a mix of new overstock and showroom/ex‑display pieces. Each product page notes the condition.

Yes—clearance means once it’s gone, it’s gone. We don’t usually restock identical items.

We’re first‑come, first‑served. Checkout is the best way to secure an item.

As we are not a physical store, we currently do not accept collections on any orders.

Local deliveries are typically 2–5 working days. National courier timings vary by postcode.

You can return unused items in original condition within 14 days of delivery/collection. Please contact us first to arrange.

Original delivery fees aren’t refundable unless the item is faulty or misdescribed.

Contact us within 48 hours with photos. We’ll sort a repair, replacement, or refund.

Clearance items can have light cosmetic imperfections. We photograph and describe notable marks on each product page.

Manufacturer warranty may not apply to clearance. We guarantee items are fit for purpose on delivery/collection.

It varies—see the product page. Flat‑pack items include instructions; assembly services may be available on request.

Follow the care notes on the product page; avoid harsh cleaners and direct, prolonged sunlight.